Monday, June 14, 2010

Taken for Granted

We all to some extent felt taken for granted. True? Well if you are a human being this feeling is common. Well today was a banner day of my feeling used and abused.

Why do certain people feel obligated to milking out every one of their desires and still make you feel that your 100% effort wasn't good enough. Case in point: A person was brought in by the police who was feeling suicidal and had lost all hope. They were kicked out, taken advantage of, "everybody is against me", you know the speach, and all they wanted to do was die. With that being the backdrop, I did everything I could to show this person kindness. I got them a hotel to sleep in, got them free medications, set them up with a facility that helps provide housing and jobs, but because I couldn't care for their migraine headache, it was as if I became an axe murderer!

I could have placed the person on a 5150 hold because they had a plan and felt hopeless. However knowing the facility they would be sent to and the fifteen minutes they would look at my paperwork and laugh at it I tried to work with the person. Now as I figuratively pull the knife out of my back I wonder if I handled this the right way. Oh no, they weren't going to kill themselves. This person has children they adore. I understand they had a confrontation, the police got involved and this has had to be the lowest point of their life. I don't understand why the person picking up the pieces (me) had to put up with all their Bu.. sh..

This wasn't the only person who was unruly. Another person was so fixated on securing Klonipin that when our psychiatrist didn't prescribe it, they asked the address of another clinic they could go to to obtain it. I refused to answer. "The doctor is recommending this other medication for you. Besides if you are to admit into substance treatment the facility won't allow to admit using this." I replied.

The clients have from day one tried to prescribe their medication. Of course many of them know best, however the drug seekers, who refuse to look at their personal issues and opt to hide their pain through drug use and psychotropic medication are the biggest self prescribers of all. I just want to know why these folks find their way to my interview room on a daily basis?

Then the clincher of the day was being called into the main administrators office. Not my boss, but my boss's boss. Confusing? I had turned somebody away from our facility because we were booked solid and we had no more time slots available. The person left causing a scene, as they normally do, and the administrator watched an angry idiot being idiotic as they left the facility. Was the person suicidal? Were they a threat to others? Not really. This big baby showing is again typical of people with a severe mental illness who don't know how to get their needs properly handled. They refused a referral to another urgent care, and didn't want to even think about showing up to our facility the next morning to get the free medication the county provides through us.

Now the secret is no longer. We are busy pretty much every day. If we were open on the weekends like we used to, our doors would be filled at that time too. The pinch of county mental health services is being felt at this very moment and people are scrambling to our facility to fulfill their needs. Most folks are patient, appreciative, and easy to work with, however we will get the abusers of the system who have nothing and try to squeeze every dime out of their free care. "When is my food arriving!"

May you all have enhanced wellbeing.

No comments:

Post a Comment