Thinking it couldn't get busier I was wrong. Today took the cake! It wasn't how busy we were, but the caliber of client that came in today. On some days we are busy, our room is filled and clients seem to talk to each other, make new friends, and tolerate the sometimes five hour wait. Not today! The clients today were psychotic, angry, demanding, and ready to square off fighting.
Today I wore a lot of hats. Waiter, office supply getter, medical record runner, phone answerer, complaint department, mom, staff leason, and still had time for an hour staff meeting, seeing five clients, and finishing all of my charting.
This type of day on one hand is thrilling. THere is no down time. It is go, go, go and the day is over. On the other hand, when people are breaking into the facility after they were turned away, when non clients are demanding food, or looking like they want to get into a fight, well that's not too thrilling to me.
This place would make a good sitcom or reality T.V. show! We get it all here. If you want to learn about mental illness, spend a day at our facility and just observe. We had everything today from the demon posessed to those psychotic - and more!
At times I feel like an exorcist. You may laugh about that statement, but trust me, to many - including myself - demonic attacks are real. Why do I feel that way? Because I've lived in a haunted house, felt held down by evil spirits and when clients talk about this phenomenon, I can relate to them.
So I order a lunch for the demanding person. Help another fill out a complaint form because a staff member "disrespected them", and barely have the time to go to the bathroom. I think it's been a week since I've been able to take a break. Yes, by law I need to, but when we are pumping, the whole crew needs to be working in the trenches.
Why do I remain? Until I win the lottery - and I don't even play it, or if I got a better job offer, or if my new book becomes a best seller, I am stuck in psycho land just trying to survive.
Good mental health to you all - please.
Tuesday, April 27, 2010
Too Much!!!
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